Hours : 37.5 per week Monday to Friday including 2 Saturdays per month and late opening until 7.30pm every Thursday
Application Live: 5th July 2026 Closing date: 31st July 2026
Join the Team at Zest Podiatry & Physiotherapy
Are you friendly, organised, and passionate about delivering exceptional customer service? If you enjoy working with people and thrive in a busy environment, we’d love to hear from you.
Zest is a well-established healthcare clinic in Oxford, providing expert podiatry care for foot and ankle conditions, alongside physiotherapy for injuries and pain throughout the body.
Our experienced team includes podiatrists and a highly skilled physiotherapist working across four treatment rooms and a dedicated gait analysis suite. We invest in modern, state-of-the-art technology to assess and treat our patients, helping us deliver outstanding clinical care and an exceptional patient experience.
Our patients range from young children to older adults, so we’re looking for someone who can communicate confidently with people from all walks of life and ensure every patient feels welcomed, supported, and cared for.
About the Role
As our Receptionist, you’ll be the first point of contact for patients, playing a vital role in ensuring the smooth day-to-day running of the clinic.
Your responsibilities will include:
- Managing the appointment diary to maximise clinician availability and clinic efficiency.
- Welcoming patients and supporting any individual needs, such as wheelchair access or helping nervous patients feel at ease.
- Managing the clinic email inbox and responding appropriately to enquiries.
- Helping patients choose the most suitable appointment type.
- Processing payments, booking follow-up appointments, and providing any relevant aftercare information.
- Maintaining a clean, welcoming, and well-stocked reception area, including refreshments.
- Managing stock levels, patient orders, and clinical test results.
- Ensuring bespoke orders and test results are accurately recorded and tracked.
- Delivering an outstanding patient experience from the first enquiry through to post-treatment follow-up.
What We’re Looking For
Essential
A positive attitude
Skills can be taught, but attitude is everything. We’re looking for someone who is enthusiastic, adaptable, and enjoys being part of a supportive team.
Excellent customer service skills
You’ll be confident dealing with patients in a busy healthcare setting and committed to providing a warm, professional service.
Strong organisational skills
You’ll be comfortable managing multiple clinicians’ diaries while keeping the clinic running smoothly.
Great communication and interpersonal skills
Our patients come from a wide range of backgrounds, so you’ll be able to communicate with empathy, confidence, and professionalism.
Good IT skills
You’ll be confident using office software and able to learn our patient management and appointment systems.
A team player
You’ll work closely with our podiatrists, physiotherapist, and administrative team to provide the best possible patient care.
A willingness to learn
We’re a growing, forward-thinking business, and we’re looking for someone who enjoys learning and embracing change.
Desirable
- Previous experience in a healthcare or clinical environment.
- An interest in healthcare and wellbeing.
What We Offer
- Competitive salary (depending on experience).
- NEST Pension Scheme.
- Four weeks’ paid holiday (pro rata).
- Ongoing in-house training and development.
- Up to six complimentary podiatry or physiotherapy treatments per year.
What to do next
If you’re looking for a rewarding role within a friendly, supportive team and believe you have the skills and attitude we’re looking for, we’d love to hear from you.
Please apply here or email (victoria@zestahp.co.uk) for an informal chat about this position in the first instance.