Insurance – Bupa

Bupa – Available from January 2025

Please read carefully instructions to assist you.

Bupa website: www.bupa.co.uk

What you need to know:

  • Prior to attending your appointment, it is your responsibility to inform BUPA and gain pre-authorisation for the procedures codes required to facilitate your booked appointment (See list of procedure codes below). Zest Podiatry & Physio cannot speak to BUPA on your behalf. If you fail to gain pre-authorisation, you will be liable for any costs occurred at the company’s self-pay fee rate.
  • Ensure that the podiatrist you are booked with is BUPA registered (See list below) and they are a named person on your policy. If you attend an appointment with a non-BUPA registered podiatrist, you will need to self-fund and claim back.
  • If BUPA fail to cover your consultation fees, Zest Podiatry & Physio will send you an invoice via email to be paid within 14 days.
  • By scheduling an appointment within Zest Podiatry & Physio, you are agreeing to the company terms and conditions.
  • If you have an excess to pay, BUPA will contact you when this is due and the excess fee will need to be paid directly to Zest Podiatry & Physio. Please wait for an invoice from Zest Podiatry & Physio as BUPA advise us after advising you.
  • Contact BUPA if you have any doubt regarding your policy coverage prior to attending.
  • Update your patient portal with any changes to your policy or authorisation codes, or alternatively, email updates to reception@zestpodiatry.co.uk

Things not covered

  • Medical devices such as orthotics, braces splints and medications are not covered by BUPA.
  • SWIFT verruca treatment is covered by BUPA. Patients will need to ensure that two codes are authorised per appointment (AA641 and AA100 ) AA100 is SWIFT and AA641 is a follow-up appointment.
  • BUPA do not fund podiatrists to administer shockwave therapy. This is a self-pay service.
  • BUPA do not pay for routine foot care or conservative management of foot conditions. This is a self-pay service and can be booked separately with any podiatrist within our service

BUPA Procedure codes for podiatrists:

  • Initial consultation: AA145
  • Follow up consultation: AA641
  • Nail Surgery: AA628. When attending for nail surgery please ensure that you also request at least 2 x AA641 (Follow-up) appointments to be authorised.
  • SWIFT verruca treatment is covered by BUPA. Patients will need to ensure that two codes are authorised per appointment (AA641 and AA100 ) AA100 is SWIFT and AA641 is a follow-up appointment.

Provider numbers:

  • Lois Symington: 30050182